Constantly and randomly losing communication

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xonstruxt
Posts: 1
Joined: 05 Jul 2018, 21:37

Constantly and randomly losing communication

Post by xonstruxt » 20 Sep 2018, 05:30

Recently I added 2 external drives to my server and around the same time I upgraded to the latest build. Ever since the program will randomly lose communication and will require a restart particularly if it is downloading and or unpacking/repairing files. I'm not sure how to figure out what is going wrong and I'm hoping someone can point me in the right direction.

hugbug
Developer & Admin
Posts: 7090
Joined: 09 Sep 2008, 11:58
Location: Germany

Re: Constantly and randomly losing communication

Post by hugbug » 20 Sep 2018, 13:41

First check the log-file. If the program crashed the log often contain a message about this.
Then see https://nzbget.net/crash-dump.

Messenger
Posts: 3
Joined: 22 Sep 2018, 08:11

Re: Constantly and randomly losing communication

Post by Messenger » 22 Sep 2018, 08:15

I'm having the same issue. As of today NZBGet doesn't launch anymore but hangs on the communication error. Have restarted the PC but cannot launch NZBGet. Log:

Code: Select all

Sat Sep 22 02:22:04 2018	ERROR	Unhandled Exception: code: 0xC0000005, flags: 0, address: 0xD4D7B99F
Sat Sep 22 02:22:04 2018	INFO	Detailed crash information can be printed by debug version of NZBGet. For more info visit http://nzbget.net/crash-dump
Sat Sep 22 09:50:31 2018	INFO	nzbget 20.0 server-mode
Sat Sep 22 09:50:31 2018	ERROR	Error reading diskstate: could not open file C:\ProgramData\NZBGet\queue\310467: No such file or directory
Sat Sep 22 09:50:31 2018	ERROR	Error reading diskstate: could not open file C:\ProgramData\NZBGet\queue\310468: No such file or directory
Sat Sep 22 09:50:31 2018	ERROR	Error reading diskstate: could not open file C:\ProgramData\NZBGet\queue\310469: No such file or directory
Sat Sep 22 09:50:31 2018	ERROR	Error reading diskstate: could not open file C:\ProgramData\NZBGet\queue\310470: No such file or directory
Sat Sep 22 09:50:31 2018	ERROR	Error reading diskstate: could not open file C:\ProgramData\NZBGet\queue\310471: No such file or directory
Sat Sep 22 09:50:31 2018	ERROR	Error reading diskstate: could not open file C:\ProgramData\NZBGet\queue\310472: No such file or directory
Sat Sep 22 09:50:31 2018	ERROR	Error reading diskstate: could not open file C:\ProgramData\NZBGet\queue\310473: No such file or directory
Sat Sep 22 09:52:52 2018	ERROR	Unhandled Exception: code: 0xC0000005, flags: 0, address: 0xE915CDF1
Sat Sep 22 09:52:52 2018	INFO	Detailed crash information can be printed by debug version of NZBGet. For more info visit http://nzbget.net/crash-dump
Sat Sep 22 09:55:23 2018	INFO	nzbget 20.0 server-mode
Sat Sep 22 09:55:23 2018	ERROR	Error reading diskstate: could not open file C:\ProgramData\NZBGet\queue\310467: No such file or directory
Sat Sep 22 09:55:23 2018	ERROR	Error reading diskstate: could not open file C:\ProgramData\NZBGet\queue\310468: No such file or directory
Sat Sep 22 09:55:23 2018	ERROR	Error reading diskstate: could not open file C:\ProgramData\NZBGet\queue\310469: No such file or directory
Sat Sep 22 09:55:23 2018	ERROR	Error reading diskstate: could not open file C:\ProgramData\NZBGet\queue\310470: No such file or directory
Sat Sep 22 09:55:23 2018	ERROR	Error reading diskstate: could not open file C:\ProgramData\NZBGet\queue\310471: No such file or directory
Sat Sep 22 09:55:23 2018	ERROR	Error reading diskstate: could not open file C:\ProgramData\NZBGet\queue\310472: No such file or directory
Sat Sep 22 09:55:23 2018	ERROR	Error reading diskstate: could not open file C:\ProgramData\NZBGet\queue\310473: No such file or directory
Sat Sep 22 09:57:46 2018	ERROR	Unhandled Exception: code: 0xC0000005, flags: 0, address: 0x0CB7CDF1
Sat Sep 22 09:57:46 2018	INFO	Detailed crash information can be printed by debug version of NZBGet. For more info visit http://nzbget.net/crash-dump

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