Files show up as "copy"

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ulrick65
Posts: 24
Joined: 10 May 2016, 13:49

Re: Files show up as "copy"

Post by ulrick65 » 12 Dec 2017, 00:12

Here's the log snippets...you can see the last one that showed duplicate. I clicked "download again"...which it did and failed and then SickRage drops off another one, same name, and that one downloaded and post processed fine.

Sorry I can't post the whole log...it was doing a lot of downloading at this point so there is a ton of other stuff...I clipped it out. Let me know if there is some other part you need to see.

Thanks again...I appreciate the help.

Code: Select all

Mon Dec 11 17:23:23 2017	WARNING	Skipping duplicate True.Blood.S02E06.1080p.BluRay.x264-ingot, found in history with exactly same content

(NON RELEVANT STUFF REMOVED)

Mon Dec 11 17:26:13 2017	INFO	nzbToSickBeard: [17:26:13] [POSTPROCESS]::SICKBEARD: FAILED: The download failed. Sending 'failed' process request to sickrage branch
Mon Dec 11 17:26:16 2017	INFO	nzbToSickBeard: [17:26:16] [POSTPROCESS]::SICKBEARD: Processing in folder /mnt/DS1512-Write/NzbGet/inter/True.Blood.S02E06.1080p.BluRay.x264-INGOT.#7358
Mon Dec 11 17:26:16 2017	INFO	nzbToSickBeard: [17:26:16] [POSTPROCESS]::SICKBEARD: Processing /mnt/DS1512-Write/NzbGet/inter/True.Blood.S02E06.1080p.BluRay.x264-INGOT.#7358
Mon Dec 11 17:26:16 2017	INFO	nzbToSickBeard: [17:26:16] [POSTPROCESS]::SICKBEARD: Processing folder /mnt/DS1512-Write/NzbGet/inter/True.Blood.S02E06.1080p.BluRay.x264-INGOT.#7358
Mon Dec 11 17:26:16 2017	INFO	nzbToSickBeard: [17:26:16] [POSTPROCESS]::SICKBEARD: Failed download detected: (True.Blood.S02E06.1080p.BluRay.x264-INGOT, /mnt/DS1512-Write/NzbGet/inter/True.Blood.S02E06.1080p.BluRay.x264-INGOT.#7358)
Mon Dec 11 17:26:16 2017	INFO	nzbToSickBeard: [17:26:16] [POSTPROCESS]::SICKBEARD: name_parser info:
Mon Dec 11 17:26:16 2017	INFO	nzbToSickBeard: [17:26:16] [POSTPROCESS]::SICKBEARD:  - True Blood
Mon Dec 11 17:26:16 2017	INFO	nzbToSickBeard: [17:26:16] [POSTPROCESS]::SICKBEARD:  - 2
Mon Dec 11 17:26:16 2017	INFO	nzbToSickBeard: [17:26:16] [POSTPROCESS]::SICKBEARD:  - [6]
Mon Dec 11 17:26:16 2017	INFO	nzbToSickBeard: [17:26:16] [POSTPROCESS]::SICKBEARD:  - 1080p.BluRay
Mon Dec 11 17:26:16 2017	INFO	nzbToSickBeard: [17:26:16] [POSTPROCESS]::SICKBEARD:  - None
Mon Dec 11 17:26:16 2017	INFO	nzbToSickBeard: [17:26:16] [POSTPROCESS]::SICKBEARD:  - None
Mon Dec 11 17:26:16 2017	INFO	nzbToSickBeard: [17:26:16] [POSTPROCESS]::SICKBEARD: Deleted folder: /mnt/DS1512-Write/NzbGet/inter/True.Blood.S02E06.1080p.BluRay.x264-INGOT.#7358
Mon Dec 11 17:26:16 2017	INFO	nzbToSickBeard: [17:26:16] [POSTPROCESS]::SICKBEARD: Failed Download Processing succeeded: (True.Blood.S02E06.1080p.BluRay.x264-INGOT, /mnt/DS1512-Write/NzbGet/inter/True.Blood.S02E06.1080p.BluRay.x264-INGOT.#7358)
Mon Dec 11 17:26:16 2017	INFO	nzbToSickBeard: [17:26:16] [POSTPROCESS]::SICKBEARD: Successfully processed
Mon Dec 11 17:26:16 2017	INFO	nzbToSickBeard: [17:26:16] [POSTPROCESS]::SICKBEARD: Some items were not processed.
Mon Dec 11 17:26:16 2017	INFO	nzbToSickBeard: [17:26:16] [POSTPROCESS]::SICKBEARD: /mnt/DS1512-Write/NzbGet/inter/True.Blood.S02E06.1080p.BluRay.x264-INGOT.#7358 : Failed download
Mon Dec 11 17:26:16 2017	INFO	nzbToSickBeard: [17:26:16] [INFO]::CLEANDIR: Directory /mnt/DS1512-Write/NzbGet/inter/True.Blood.S02E06.1080p.BluRay.x264-INGOT.#7358 has been processed and removed ...
Mon Dec 11 17:26:16 2017	INFO	nzbToSickBeard: [17:26:16] [INFO]::MAIN: The /opt/nzbget/scripts/nzbToMedia/nzbToSickBeard.py script completed successfully.
Mon Dec 11 17:26:16 2017	WARNING	Marking True.Blood.S02E06.1080p.BluRay.x264-INGOT as bad
Mon Dec 11 17:26:16 2017	INFO	nzbToSickBeard: SickBeard: Successfully post-processed True.Blood.S02E06.1080p.BluRay.x264-INGOT!
Mon Dec 11 17:26:16 2017	INFO	Post-process-script nzbToMedia/nzbToSickBeard.py for True.Blood.S02E06.1080p.BluRay.x264-INGOT successful
Mon Dec 11 17:26:16 2017	INFO	Collection True.Blood.S02E06.1080p.BluRay.x264-INGOT added to history
Mon Dec 11 17:26:16 2017	INFO	Unpausing download after post-processing

(NON RELEVANT STUFF REMOVED)

Mon Dec 11 17:26:21 2017	INFO	SickRage connected to drop off True.Blood.S02E06.1080p.BluRay.x264-ingot.nzb any moment now.
Mon Dec 11 17:26:21 2017	INFO	Queue True.Blood.S02E06.1080p.BluRay.x264-ingot @ dognzb.cr

ulrick65
Posts: 24
Joined: 10 May 2016, 13:49

Re: Files show up as "copy"

Post by ulrick65 » 12 Dec 2017, 00:46

Here's the list of queue files associated with this event:

Code: Select all

Mode                LastWriteTime         Length Name
----                -------------         ------ ----
-a----       12/11/2017   5:23 PM         604758 True.Blood.S02E06.1080p.BluRay.x264-ingot.nzb.2.queued
-a----       12/11/2017   5:24 PM          73030 True.Blood.S02E06.1080p.BluRay.x264-INGOT.nzb.3.queued
-a----       12/11/2017   5:26 PM         658563 True.Blood.S02E06.1080p.BluRay.x264-ingot.nzb.4.queued
-a----       12/11/2017   3:33 PM         604758 True.Blood.S02E06.1080p.BluRay.x264-ingot.nzb.queued
And here's the files as they come down from Dognz

Code: Select all

Mode                LastWriteTime         Length Name
----                -------------         ------ ----
-a----       12/11/2017   6:33 PM         604758 True.Blood.S02E06.1080p.BluRay.x264-ingot.nzb
-a----       12/11/2017   6:33 PM          73030 True.Blood.S02E06.1080p.BluRay.x264-INGOT_1.nzb
-a----       12/11/2017   6:33 PM         658563 True.Blood.S02E06.1080p.BluRay.x264-ingot_2.nzb
-a----       12/11/2017   6:33 PM         452857 True.Blood.S02E06.1080p.BluRay.x264-iNGOT_3.nzb
Thanks again.

hugbug
Developer & Admin
Posts: 7471
Joined: 09 Sep 2008, 11:58
Location: Germany

Re: Files show up as "copy"

Post by hugbug » 12 Dec 2017, 18:06

The very first of nzbget log explains that this nzb-file exist in history:
Mon Dec 11 17:23:23 2017 WARNING Skipping duplicate True.Blood.S02E06.1080p.BluRay.x264-ingot, found in history with exactly same content
The file also has the same name; if it would have a different name its name would be printed extra in the message.

Check the history, use search box, and enable showing of hidden items.

ulrick65
Posts: 24
Joined: 10 May 2016, 13:49

Re: Files show up as "copy"

Post by ulrick65 » 14 Dec 2017, 01:11

It does exist in history, but it has different content. It actually exists 4 times (because Sickrage kept sending new files with the same filename but different content I assume). Here you can see the history...each time it would send one and NzbGet would flag it as a copy, I would click download again...it would fail that one, send failed back to SickRage and Sickrage would send the next one....all the way until it got the SUCCESS (which you can see below). I confirmed on Dognzb that there were 4 different nzb's with the same file name, but all clearly different (different sizes).

Code: Select all

	Status	Time	Name	Category	Age	Size
SUCCESS	Mon Dec 11 2017 18:11:51	True Blood S02E06 1080p BluRay x264-ingot	srtv	66 d	4.37 GB
BAD	Mon Dec 11 2017 17:26:16	True Blood S02E06 1080p BluRay x264-INGOT	srtv	66 d	530 MB
BAD	Mon Dec 11 2017 17:24:04	True Blood S02E06 1080p BluRay x264-ingot	srtv	66 d	4.17 GB
BAD	Mon Dec 11 2017 17:23:18	True Blood S02E06 1080p BluRay x264-ingot	srtv	66 d	4.17 GB
COPY	Tue Nov 21 2017 18:32:57	True Blood S02E06 1080p BluRay x264-iNGOT English	srtv	66 d	4.31 GB
BAD	Tue Nov 21 2017 02:12:54	True Blood S02E06 1080p BluRay x264-iNGOT English	srtv	66 d	3.98 GB
BAD	Tue Nov 21 2017 00:41:08	True Blood S02E06 1080p BluRay x264-iNGOT English	srtv	66 d	4.31 GB
Thanks.

ulrick65
Posts: 24
Joined: 10 May 2016, 13:49

Re: Files show up as "copy"

Post by ulrick65 » 18 Jan 2020, 05:59

Bumping this old thread again as I am still seeing the same issue happen. I have since the last post completely upgrade the entire box, new versions of everything...started from scratch and switched to SickChill now.

It appears that NZBGet is not comparing the actual file itself or something, because like I said above...if I force it to download again, it either fails and sends it back to SickChill which can send another copy of the same filename (different size as I posted above) and NZBGet still simply says "Copy" or "Dupe" (I forget what the difference is and can't find a reference) and then I tell it to Download Again and it processes the file with success (or failure, whichever the case may be).

I am not sure why this happening or how to fix it. I want to have Dupe Check on for obvious reasons, but sometimes it gets hung up because SickChill is sitting there waiting for the file (or failure). The logs above are still pertinent as it looks very similar still.

Is there something I am missing that will cause NZBGet to check the actual NZB content perhaps?

Thanks.

hugbug
Developer & Admin
Posts: 7471
Joined: 09 Sep 2008, 11:58
Location: Germany

Re: Files show up as "copy"

Post by hugbug » 20 Jan 2020, 18:48

COPY means that nzb file was already downloaded (there is an entry in the history), the content of nzb is checked.
DUPE means that title (movie or episode, etc.) was already downloaded. There should be a match for nzb name (exact match) or for duplicate key (exact match). You can open the item in history, click on button "Dupe" and Control the duplicate key. If it is set, copy it to clipboard, close the dialog. Then click on button "Hidden" on the Toolbar above history items, this will bring all items ever downloaded. Now paste the duplicate key into the search field at the top right of the page. The history should now show all matching items. Check if they really have the same duplicate key. If they do AND these are different titles (not same movie or not same episode), then the duplicates keys are bad. If they are provided by SickChill, then there is an issue there.

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