NZBGet not moving completed downloads to DestDir

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ACiD GRiM
Posts: 15
Joined: 06 Aug 2014, 09:24

NZBGet not moving completed downloads to DestDir

Post by ACiD GRiM » 29 Apr 2017, 21:04

I've been having an issue for a while where just about every download has a par failure and when nzbtomedia runs it's indicating it's processing the extracted files in the InterDir

Is there something I'm missing? the process has write access to both InterDir and DestDir which are on an nfs 4.1 mounted network path (x64 Centos 7 latest patches)

Also getting a lot of these errors:

Could not open file /mnt/content/Downloads/incomplete/usenet/..................part13.rar

Deluge seems to work just fine for downloading torrents.

hugbug
Developer & Admin
Posts: 7529
Joined: 09 Sep 2008, 11:58
Location: Germany

Re: NZBGet not moving completed downloads to DestDir

Post by hugbug » 29 Apr 2017, 21:15

Failed downloads remain in InterDir. That's a correct behaviour.

ACiD GRiM
Posts: 15
Joined: 06 Aug 2014, 09:24

Re: NZBGet not moving completed downloads to DestDir

Post by ACiD GRiM » 29 Apr 2017, 23:48

Ok, that makes sense since the downloads are failing due to par-check. Just about every file on every download shows

Could not open file /mnt/content/Downloads/incomplete/usenet/..................part13.rar

except in some rare situations where the download is fully sucessful.

Any suggestions why I'm getting sugh a high fail rate? NZBGet is the only application with read issues on this server, all processes are run as the same user and have the same access.
It seems like nzbget is reading or writing the files in such a way that is causing the to be un-readable since even the automated unpack of nzbtomedia is failing (where deluge torrent downloads do not have such issues)

hugbug
Developer & Admin
Posts: 7529
Joined: 09 Sep 2008, 11:58
Location: Germany

Re: NZBGet not moving completed downloads to DestDir

Post by hugbug » 30 Apr 2017, 00:58

At best show a complete log of one nzb.

What you describe looks like permissons issue. Check option "UMask" in nzbget and the start script of nzbget where umask may be se too.

ACiD GRiM
Posts: 15
Joined: 06 Aug 2014, 09:24

Re: NZBGet not moving completed downloads to DestDir

Post by ACiD GRiM » 30 Apr 2017, 03:36

I've played with the umask, originally on 1000, currently on 117

I just changed the directory to a non-nfs path and am getting the same behavior with permission denied

SELinux was on, but this issue occurs with the path off

Code: Select all

info	Sat Apr 29 2017 20:32:54	Collection Fargo S03E02 720p HDTV HEVC x265-RMTeam added to history
error	Sat Apr 29 2017 20:32:53	Move for Fargo S03E02 720p HDTV HEVC x265-RMTeam failed
error	Sat Apr 29 2017 20:32:53	Could not create directory /mnt/data/share/Downloads/complete/usenet/tv/Fargo S03E02 720p HDTV HEVC x265-RMTeam: could not read information for directory /mnt/data/share/Downloads/complete/usenet/tv/Fargo S03E02 720p HDTV HEVC x265-RMTeam: errno 13, Permission denied
info	Sat Apr 29 2017 20:32:53	Moving completed files for Fargo S03E02 720p HDTV HEVC x265-RMTeam
info	Sat Apr 29 2017 20:32:53	Nothing to cleanup for Fargo S03E02 720p HDTV HEVC x265-RMTeam
info	Sat Apr 29 2017 20:32:53	Cleaning up Fargo S03E02 720p HDTV HEVC x265-RMTeam
info	Sat Apr 29 2017 20:32:53	Nothing to unpack for Fargo S03E02 720p HDTV HEVC x265-RMTeam
info	Sat Apr 29 2017 20:32:53	No renamed archive files found for Fargo S03E02 720p HDTV HEVC x265-RMTeam
info	Sat Apr 29 2017 20:32:53	Checking renamed archive files for Fargo S03E02 720p HDTV HEVC x265-RMTeam
info	Sat Apr 29 2017 20:32:53	No renamed files found for Fargo S03E02 720p HDTV HEVC x265-RMTeam
info	Sat Apr 29 2017 20:32:53	Checking renamed files for Fargo S03E02 720p HDTV HEVC x265-RMTeam
info	Sat Apr 29 2017 20:32:52	Queueing Fargo S03E02 720p HDTV HEVC x265-RMTeam for post-processing
info	Sat Apr 29 2017 20:32:52	Collection Fargo S03E02 720p HDTV HEVC x265-RMTeam completely downloaded
error	Sat Apr 29 2017 20:32:52	Could not create directory /mnt/data/share/Downloads/incomplete/usenet/Fargo S03E02 720p HDTV HEVC x265-RMTeam.#2684: could not read information for directory /mnt/data/share/Downloads/incomplete/usenet/Fargo S03E02 720p HDTV HEVC x265-RMTeam.#2684: errno 13, Permission denied
error	Sat Apr 29 2017 20:32:51	Could not create directory /mnt/data/share/Downloads/incomplete/usenet/Fargo S03E02 720p HDTV HEVC x265-RMTeam.#2684: could not read information for directory /mnt/data/share/Downloads/incomplete/usenet/Fargo S03E02 720p HDTV HEVC x265-RMTeam.#2684: errno 13, Permission denied
error	Sat Apr 29 2017 20:32:50	Could not create directory /mnt/data/share/Downloads/incomplete/usenet/Fargo S03E02 720p HDTV HEVC x265-RMTeam.#2684: could not read information for directory /mnt/data/share/Downloads/incomplete/usenet/Fargo S03E02 720p HDTV HEVC x265-RMTeam.#2684: errno 13, Permission denied
error	Sat Apr 29 2017 20:32:50	Could not create directory /mnt/data/share/Downloads/incomplete/usenet/Fargo S03E02 720p HDTV HEVC x265-RMTeam.#2684: could not read information for directory /mnt/data/share/Downloads/incomplete/usenet/Fargo S03E02 720p HDTV HEVC x265-RMTeam.#2684: errno 13, Permission denied
error	Sat Apr 29 2017 20:32:47	Could not create directory /mnt/data/share/Downloads/incomplete/usenet/Fargo S03E02 720p HDTV HEVC x265-RMTeam.#2684: could not read information for directory /mnt/data/share/Downloads/incomplete/usenet/Fargo S03E02 720p HDTV HEVC x265-RMTeam.#2684: errno 13, Permission denied
error	Sat Apr 29 2017 20:32:41	Could not create directory /mnt/data/share/Downloads/incomplete/usenet/Fargo S03E02 720p HDTV HEVC x265-RMTeam.#2684: could not read information for directory /mnt/data/share/Downloads/incomplete/usenet/Fargo S03E02 720p HDTV HEVC x265-RMTeam.#2684: errno 13, Permission denied
error	Sat Apr 29 2017 20:32:37	Could not create directory /mnt/data/share/Downloads/incomplete/usenet/Fargo S03E02 720p HDTV HEVC x265-RMTeam.#2684: could not read information for directory /mnt/data/share/Downloads/incomplete/usenet/Fargo S03E02 720p HDTV HEVC x265-RMTeam.#2684: errno 13, Permission denied
info	Sat Apr 29 2017 20:32:31	Fargo S03E02 720p HDTV HEVC x265-RMTeam returned from history back to download queue

ACiD GRiM
Posts: 15
Joined: 06 Aug 2014, 09:24

Re: NZBGet not moving completed downloads to DestDir

Post by ACiD GRiM » 30 Apr 2017, 05:26

I guess a better question, what NFS option have you seen to be the best?

I've had issues with nfs4 and would like to see 4.1 working, however I'm currently having issues with nfs3 in this situation.

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