Failed Downloads are still moved to Completed folder

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flocons.de.mais
Posts: 1
Joined: 03 May 2018, 03:49

Failed Downloads are still moved to Completed folder

Post by flocons.de.mais » 03 May 2018, 03:57

Hi Guys,

Brand new to the forum - I registered specifically for this particular problem, which I can't seem to figure out, at least through the settings. I've been using NZBGet for years, but the problem only start happening these past few months.

It seems that some downloads fail because of the health of the file available at the time. For some reason, nzbget reports it as "failed", and I can see it as such in the history, but still moves it to the completed folder. This is causing an issue for my Sonarr, which is processing the file. The file is corrupt, and I have to download it manually again.

Is there a way to force failed downloads to be deleted?

Thank you guys in advance.

Flo.

renspens
Posts: 2
Joined: 17 May 2018, 00:07
Location: New Caledonia

Re: Failed Downloads are still moved to Completed folder

Post by renspens » 17 May 2018, 00:26

Hi all,

Also new to the forum. Just registered because I have the exact same problem and also can't figure out a solution.

In my case, the problem occurs specifically for usenet posts that have not been rar'd and which don't include a par2 set. If I understand things correctly, in this case the download is continued and processed even where there are missing articles, in case par2 files are available but misnamed.

I've been trying to look at 2 solutions but haven't been able to find a way to implement them:
1) Somehow configure my indexers in sonarr to only accept posts with par2 files in the nzb.
2) Change the behaviour of NZBget so that failed downloads are always deleted instead of moved to the destination folder.

I'm probably just overlooking some setting which governs how NZBget deals with failed downloads, but I can't seem to find it. Hopefully someone here could point in the right direction.

hugbug
Developer & Admin
Posts: 6970
Joined: 09 Sep 2008, 11:58
Location: Germany

Re: Failed Downloads are still moved to Completed folder

Post by hugbug » 17 May 2018, 06:34

What status that download have in nzbget? Click on item in history and make a screenshot please.

renspens
Posts: 2
Joined: 17 May 2018, 00:07
Location: New Caledonia

Re: Failed Downloads are still moved to Completed folder

Post by renspens » 17 May 2018, 22:17

Thanks so much for looking at this.

In the history overview page, the status is set to "failure".
Image

For the detailed history information, it doesn't show much interesting besides that no par operations were carried out and nothing was unpacked.
Image

bitchkat
Posts: 1
Joined: 06 Jul 2018, 00:01

Re: Failed Downloads are still moved to Completed folder

Post by bitchkat » 06 Jul 2018, 02:05

I'm also seeing this issue.

This is what I see on my History:
XXXXXX-Fail.png
XXXXXX-Fail.png (8.34 KiB) Viewed 31 times
On the details for that file we get
XXXXXX-Fail.png
XXXXXX-Fail.png (8.34 KiB) Viewed 31 times
as you can see, even though it failed, it emailed success and reported nzbtosickeard that it was successful.

This is likely related to the issue in https://forum.nzbget.net/viewtopic.php?f=3&t=3235 as these are all nzb.su xpost.

What I see is that initial download gets this health error and the file is corrupted. There is generally a spot at the beginning where its pixelated or skips. If I redownload the same file again after a few hours, it will complete normally and file plays with no glitches.
Attachments
XXXXXX-details.png
XXXXXX.S03E08.1080p.HDTV.H264-MTB-xpost.log
Log for download
(10.86 KiB) Downloaded 1 time

hugbug
Developer & Admin
Posts: 6970
Joined: 09 Sep 2008, 11:58
Location: Germany

Re: Failed Downloads are still moved to Completed folder

Post by hugbug » 06 Jul 2018, 06:23

it emailed success and reported nzbtosickeard that it was successful.
Script status SUCCESS means the scripts were executed successfully, it doesn't mean the download has succeeded. The scripts have a chance to react differently on successful and failed downloads.

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