nzbget displays failed yet downloads file and assembles incomplete

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josh
Posts: 6
Joined: 12 Mar 2015, 02:53

nzbget displays failed yet downloads file and assembles incomplete

Post by josh » 13 Oct 2018, 00:33

Hello Devs,

I'm using nzbget version: 20.0
I am a Sickrage (now SickChill) user and for the past couple weeks I have noticed that failed downloads are still being added to my library. This is happening on 2 different Linux machines Arch/Debian (home and VPS in another state) and is affecting about 60% of the shows that are downloaded ...

Here is FBI S01E03 that SickChill sent 3 days ago which displays failed in the GUI

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Tue Oct 09 2018 22:55:05	INFO	Collection FBI.S01E03.HDTV.x264-SVA-xpost added to queue
Tue Oct 09 2018 22:55:06	INFO	Successfully downloaded FBI.S01E03.HDTV.x264-SVA-xpost/RARBG.txt
Tue Oct 09 2018 22:55:06	INFO	Successfully downloaded FBI.S01E03.HDTV.x264-SVA-xpost/newz[NZB].nfo
Tue Oct 09 2018 22:55:13	WARNING	10 of 386 article downloads failed for "FBI.S01E03.HDTV.x264-SVA-xpost/FBI.S01E03.HDTV.x264-SVA.mkv"
Tue Oct 09 2018 22:55:13	INFO	Collection FBI.S01E03.HDTV.x264-SVA-xpost completely downloaded
Tue Oct 09 2018 22:55:13	INFO	Queueing FBI.S01E03.HDTV.x264-SVA-xpost for post-processing
Tue Oct 09 2018 22:55:13	INFO	Checking renamed files for FBI.S01E03.HDTV.x264-SVA-xpost
Tue Oct 09 2018 22:55:13	INFO	No renamed files found for FBI.S01E03.HDTV.x264-SVA-xpost
Tue Oct 09 2018 22:55:13	INFO	Checking renamed archive files for FBI.S01E03.HDTV.x264-SVA-xpost
Tue Oct 09 2018 22:55:13	INFO	No renamed archive files found for FBI.S01E03.HDTV.x264-SVA-xpost
Tue Oct 09 2018 22:55:13	INFO	Nothing to unpack for FBI.S01E03.HDTV.x264-SVA-xpost
Tue Oct 09 2018 22:55:13	INFO	Moving completed files for FBI.S01E03.HDTV.x264-SVA-xpost
Tue Oct 09 2018 22:55:13	INFO	Moving file newz[NZB].nfo to /media/cache/local/tv/FBI.S01E03.HDTV.x264-SVA-xpost
Tue Oct 09 2018 22:55:13	INFO	Moving file FBI.S01E03.HDTV.x264-SVA.mkv to /media/cache/local/tv/FBI.S01E03.HDTV.x264-SVA-xpost
Tue Oct 09 2018 22:55:13	INFO	Moving file RARBG.txt to /media/cache/local/tv/FBI.S01E03.HDTV.x264-SVA-xpost
Tue Oct 09 2018 22:55:13	INFO	Move for FBI.S01E03.HDTV.x264-SVA-xpost successful
Tue Oct 09 2018 22:55:14	DETAIL	Parking file FBI.S01E03.HDTV.x264-SVA.mkv
Tue Oct 09 2018 22:55:14	INFO	Collection FBI.S01E03.HDTV.x264-SVA-xpost added to history
Now SickChill grabs "FBI.S01E03.HDTV.x264-SVA.mkv" and places in my tv_series dir
Here I display the file size and sha1sum checksum

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plex:/media/cache/local/tv_series/FBI/S01$ ls -l FBI.S01E03.Prey.SDTV-SVA.mkv                                                                                          
-rw-r--r-- 1 pvr pvr 276052849 Oct 10 02:55 FBI.S01E03.Prey.SDTV-SVA.mkv                                                                                                                 
plex:/media/cache/local/tv_series/FBI/S01$ sha1sum FBI.S01E03.Prey.SDTV-SVA.mkv                                                                                                                                                     
f89303aff846a45ee45a8c73885e554a0aa5ea57  FBI.S01E03.Prey.SDTV-SVA.mkv  
3 days later (today) i force a re-download which Completes with success

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Fri Oct 12 2018 19:59:05	DETAIL	Unparking file _ade3f2ef5e___14285ccd3bb54b.019ae5904abaa276f41e7011f3e472.1396e3e8___04f9a57b952d_
Fri Oct 12 2018 19:59:05	DETAIL	Unparking file _ada63f12e4___540017bc32da28.8d692ffd669bcb58b795f0d6a6b7cc.09c1a20a___c1b6b830161a_
Fri Oct 12 2018 19:59:05	DETAIL	Unparking file _b420e73961___6677bef8f52041.efb5e3c4d76196310ded2e3068543b.783c602b___a6ce0f3e10dd_
Fri Oct 12 2018 19:59:05	INFO	FBI.S01E03.HDTV.x264-SVA-xpost returned from history back to download queue
Fri Oct 12 2018 19:59:05	INFO	Successfully downloaded FBI.S01E03.HDTV.x264-SVA-xpost/RARBG.txt
Fri Oct 12 2018 19:59:05	INFO	Successfully downloaded FBI.S01E03.HDTV.x264-SVA-xpost/newz[NZB].nfo
Fri Oct 12 2018 19:59:11	INFO	Successfully downloaded FBI.S01E03.HDTV.x264-SVA-xpost/FBI.S01E03.HDTV.x264-SVA.mkv
Fri Oct 12 2018 19:59:11	INFO	Collection FBI.S01E03.HDTV.x264-SVA-xpost completely downloaded
Fri Oct 12 2018 19:59:11	INFO	Queueing FBI.S01E03.HDTV.x264-SVA-xpost for post-processing
Fri Oct 12 2018 19:59:12	INFO	Checking renamed files for FBI.S01E03.HDTV.x264-SVA-xpost
Fri Oct 12 2018 19:59:12	INFO	No renamed files found for FBI.S01E03.HDTV.x264-SVA-xpost
Fri Oct 12 2018 19:59:12	INFO	Checking renamed archive files for FBI.S01E03.HDTV.x264-SVA-xpost
Fri Oct 12 2018 19:59:12	INFO	No renamed archive files found for FBI.S01E03.HDTV.x264-SVA-xpost
Fri Oct 12 2018 19:59:12	INFO	Nothing to unpack for FBI.S01E03.HDTV.x264-SVA-xpost
Fri Oct 12 2018 19:59:12	INFO	Cleaning up FBI.S01E03.HDTV.x264-SVA-xpost
Fri Oct 12 2018 19:59:12	INFO	Nothing to cleanup for FBI.S01E03.HDTV.x264-SVA-xpost
Fri Oct 12 2018 19:59:12	INFO	Moving completed files for FBI.S01E03.HDTV.x264-SVA-xpost
Fri Oct 12 2018 19:59:12	INFO	Moving file newz[NZB].nfo to /media/cache/local/tv/FBI.S01E03.HDTV.x264-SVA-xpost
Fri Oct 12 2018 19:59:12	INFO	Moving file FBI.S01E03.HDTV.x264-SVA.mkv to /media/cache/local/tv/FBI.S01E03.HDTV.x264-SVA-xpost
Fri Oct 12 2018 19:59:12	INFO	Moving file RARBG.txt to /media/cache/local/tv/FBI.S01E03.HDTV.x264-SVA-xpost
Fri Oct 12 2018 19:59:12	INFO	Move for FBI.S01E03.HDTV.x264-SVA-xpost successful
Fri Oct 12 2018 19:59:13	INFO	Collection FBI.S01E03.HDTV.x264-SVA-xpost added to history

Code: Select all

plex:/tmp$ ls -l FBI.S01E03.HDTV.x264-SVA-xpost/FBI.S01E03.HDTV.x264-SVA.mkv                                                                                                         
-rw-r--r-- 1 pvr pvr 276052849 Oct 13 00:04 FBI.S01E03.HDTV.x264-SVA-xpost/FBI.S01E03.HDTV.x264-SVA.mkv               
plex:/tmp$ sha1sum FBI.S01E03.HDTV.x264-SVA-xpost/FBI.S01E03.HDTV.x264-SVA.mkv                                                                                                       
b96d0f93f1c32a2b03aac17df1cb506e88d7463d  FBI.S01E03.HDTV.x264-SVA-xpost/FBI.S01E03.HDTV.x264-SVA.mkv 
As you can see the successful download is different yet has the same size .. this is happening to 60% of my shows and is causing random hiccups while viewing as the file is corrupted, why does nzbget assemble a file it has deemed as failed?

hugbug
Developer & Admin
Posts: 7645
Joined: 09 Sep 2008, 11:58
Location: Germany

Re: nzbget displays failed yet downloads file and assembles incomplete

Post by hugbug » 13 Oct 2018, 08:31

What is the status of download in nzbget history? If it's "failure" and sickrage still imports corrupted file then the error is in sickrage.

josh
Posts: 6
Joined: 12 Mar 2015, 02:53

Re: nzbget displays failed yet downloads file and assembles incomplete

Post by josh » 13 Oct 2018, 19:27

The status in the nzbget GUI history is "Failure" .. but shouldn't the file remain in the ${MainDir}/incomplete directory and not be moved to ${MainDir}/tv .. where I point sickrage to scan for new content?

hugbug
Developer & Admin
Posts: 7645
Joined: 09 Sep 2008, 11:58
Location: Germany

Re: nzbget displays failed yet downloads file and assembles incomplete

Post by hugbug » 13 Oct 2018, 22:58

Yes, the file should remain in InterDir and this (small) bug has been fixed in v21. Nonetheless the real (big) bug is SickRage trying to import failed downloads.

josh
Posts: 6
Joined: 12 Mar 2015, 02:53

Re: nzbget displays failed yet downloads file and assembles incomplete

Post by josh » 15 Oct 2018, 12:36

ok understood.. one thing I wanted to note, last night (Sunday), I had 7 shows lined up for download.. first 3 failed with same error with Nzbget v20, I decided to fallback to Nzbget v19 and no failures of the last 4.

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