Random crashes as an application and service

Get help, report and discuss bugs.
Post Reply
elkay
Posts: 1
Joined: 20 May 2015, 12:28

Random crashes as an application and service

Post by elkay » 28 Nov 2018, 11:15

Was happening randomly every few days, nothing appeared in the logs, so tried installing as a service and it crashed again after a few hours.

This is on Windows 10, nzbget version 20.0
I have crash dumps I can PM.

Event Log:

Code: Select all

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Windows Error Reporting" /> 
  <EventID Qualifiers="0">1001</EventID> 
  <Level>4</Level> 
  <Task>0</Task> 
  <Keywords>0x80000000000000</Keywords> 
  <TimeCreated SystemTime="2018-11-28T10:59:43.796438900Z" /> 
  <EventRecordID>143192</EventRecordID> 
  <Channel>Application</Channel> 
  <Computer>JAKE-PC</Computer> 
  <Security /> 
  </System>
- <EventData>
  <Data>1716780131314355917</Data> 
  <Data>4</Data> 
  <Data>APPCRASH</Data> 
  <Data>Not available</Data> 
  <Data>0</Data> 
  <Data>nzbget.exe</Data> 
  <Data>0.0.0.0</Data> 
  <Data>5b18391c</Data> 
  <Data>nzbget.exe</Data> 
  <Data>0.0.0.0</Data> 
  <Data>5b18391c</Data> 
  <Data>c0000005</Data> 
  <Data>00000000001fb99f</Data> 
  <Data /> 
  <Data /> 
  <Data>\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC062.tmp.WERInternalMetadata.xml</Data> 
  <Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_nzbget.exe_ca549aa992e4ae3c3a96526364d71f39f1bb75de_9fc0ffb2_330fcbfb</Data> 
  <Data /> 
  <Data>0</Data> 
  <Data>e7cd6238-94d8-401d-b311-40bdd9fc393c</Data> 
  <Data>268435456</Data> 
  <Data>6dd17c1d96f278d257d33a6efc70cecd</Data> 
  </EventData>
  </Event>
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Windows Error Reporting" /> 
  <EventID Qualifiers="0">1001</EventID> 
  <Level>4</Level> 
  <Task>0</Task> 
  <Keywords>0x80000000000000</Keywords> 
  <TimeCreated SystemTime="2018-11-28T10:59:40.432644800Z" /> 
  <EventRecordID>143191</EventRecordID> 
  <Channel>Application</Channel> 
  <Computer>JAKE-PC</Computer> 
  <Security /> 
  </System>
- <EventData>
  <Data /> 
  <Data>0</Data> 
  <Data>APPCRASH</Data> 
  <Data>Not available</Data> 
  <Data>0</Data> 
  <Data>nzbget.exe</Data> 
  <Data>0.0.0.0</Data> 
  <Data>5b18391c</Data> 
  <Data>nzbget.exe</Data> 
  <Data>0.0.0.0</Data> 
  <Data>5b18391c</Data> 
  <Data>c0000005</Data> 
  <Data>00000000001fb99f</Data> 
  <Data /> 
  <Data /> 
  <Data /> 
  <Data>C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_nzbget.exe_ca549aa992e4ae3c3a96526364d71f39f1bb75de_9fc0ffb2_395bbf59</Data> 
  <Data /> 
  <Data>0</Data> 
  <Data>e7cd6238-94d8-401d-b311-40bdd9fc393c</Data> 
  <Data>4</Data> 
  <Data /> 
  </EventData>
  </Event>

hugbug
Developer & Admin
Posts: 7091
Joined: 09 Sep 2008, 11:58
Location: Germany

Re: Random crashes as an application and service

Post by hugbug » 28 Nov 2018, 11:54

It would be great if you could test with the debug build of latest testing.
Crash dumps are useful if created by debug build of nzbget, at best in combination with nzbget.log.
Please see https://nzbget.net/crash-dump for info.

Post Reply

Who is online

Users browsing this forum: Bing [Bot] and 3 guests