NZBGet crashes randomly

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sianna
Posts: 3
Joined: 06 Dec 2018, 09:38

NZBGet crashes randomly

Post by sianna » 20 Feb 2019, 08:54

Have been encountering this problem for a longer time now with the current v20 stable.
NZBGet will just randomly crash during downloading; the web interface will show "Communication error! Cannot establish connection to NZBGet!"

When I then hover over the icon in the system tray, it disappears. I made a workaround by writing a short powershell script that will check every 30s whether NZBGet.exe is still running and will start it if not. Still annoying though.

Today something new happened though: NZBGet crashed during the download and also about 1 minute after it was finished, being completely idle. The Log file says:

Code: Select all

"Wed Feb 20 09:43:23 2019	ERROR	Unhandled Exception: code: 0xC0000005, flags: 0, address: 0x894AB99F"
This does happen like every 2nd day.

Windows 10 64bit with all updates
AMD Ryzen 2200g, 16 GB RAM
~2,5 TB of free HDD space

hugbug
Developer & Admin
Posts: 7645
Joined: 09 Sep 2008, 11:58
Location: Germany

Re: NZBGet crashes randomly

Post by hugbug » 20 Feb 2019, 08:58

Please provide crash dumps as explained in https://nzbget.net/crash-dump, at best use the latest testing version.

Note: crash dumps may contain sensitive information like usenet server account names and passwords.

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