Get help, report and discuss bugs.
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OxfordElectronics
- Posts: 3
- Joined: 19 Mar 2019, 20:47
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by OxfordElectronics » 19 Mar 2019, 20:52
I had NZBGet all set up and working, we got a new modem and switch on my network. I plugged the NZBGet pc into that switch and now it will not load the config page. No matter what I do to troubleshoot, uninstall/reinstall etc. Everything else like sonar, radar, lidarr, NAS and Plex all work. Any thoughts?
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hugbug
- Developer & Admin
- Posts: 7645
- Joined: 09 Sep 2008, 11:58
- Location: Germany
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by hugbug » 19 Mar 2019, 21:59
What do you mean with config page?
What OS and hardware?
Did you use nzbget installer from nzbget download page or from some other source?
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OxfordElectronics
- Posts: 3
- Joined: 19 Mar 2019, 20:47
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by OxfordElectronics » 19 Mar 2019, 22:48
NZB config being the webpage with all the settings for paths connections etc. It has an ip address and port in the web link url. I can ping the nzbget ip with success but not sure about the port and how to ping that if possible?
Running Windows 10 Pro 64 bit with direct ethernet cable connected to a switch which connects to the router and then to the modem. I also have a nas connected to the switch that nzbget has file on for paths like scrips, config files, etc.
I was using the official stable installer direct from nzbget.
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hugbug
- Developer & Admin
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- Joined: 09 Sep 2008, 11:58
- Location: Germany
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by hugbug » 20 Mar 2019, 06:02
When you on Windows PC and you start nzbget by launching nzbget.exe from Windows explorer with double click - does it start? Is process nbzget.exe running? Is tray icon displayed? The icon has troubleshooting menu.
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OxfordElectronics
- Posts: 3
- Joined: 19 Mar 2019, 20:47
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by OxfordElectronics » 20 Mar 2019, 16:31
Yes it opens the taskbar icon and I can run troubleshoot no problem. But still when loading interface it fails to load.
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hugbug
- Developer & Admin
- Posts: 7645
- Joined: 09 Sep 2008, 11:58
- Location: Germany
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by hugbug » 20 Mar 2019, 16:58
Even after "Reset to factory defaults"?
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