Post Processing creating null files?

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agathorn
Posts: 15
Joined: 08 Jan 2017, 06:15

Post Processing creating null files?

Post by agathorn » 28 Oct 2020, 15:22

I am having a weird issue with a few files I have downloaded. They download fine but when NZBGet does the post processing step, it seems to just make a file called "null" and that's it.

At first I thought maybe there was something wrong with the download so I re-downloaded it and got the same result. Then on a whim I manually renamed the file to one with a video extension (mp4) since that is what I was expecting and the file was fine. So it looks like NZBGet is just failing to rename it properly?

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Wed Oct 28 08:17:03 2020	INFO	Queueing [Earth Final Conflict] EFC.s05e12.Atavus.High.DVDRip.XviD-VF for post-processing
Wed Oct 28 08:17:04 2020	DETAIL	Downloading [Earth Final Conflict S02] Earth.Final.Conflict.S02.DVDrip.XviD-SAiNTS\(null) [29/797] @ Usenet Server (secure.usenetserver.com)
Wed Oct 28 08:17:04 2020	INFO	Pausing download before post-processing
Wed Oct 28 08:17:04 2020	INFO	Checking renamed files for [Earth Final Conflict] EFC.s05e12.Atavus.High.DVDRip.XviD-VF
Wed Oct 28 08:17:04 2020	INFO	No renamed files found for [Earth Final Conflict] EFC.s05e12.Atavus.High.DVDRip.XviD-VF
Wed Oct 28 08:17:04 2020	DETAIL	Successfully downloaded [Earth Final Conflict S02] Earth.Final.Conflict.S02.DVDrip.XviD-SAiNTS\(null) [29/797]
Wed Oct 28 08:17:04 2020	INFO	Checking renamed archive files for [Earth Final Conflict] EFC.s05e12.Atavus.High.DVDRip.XviD-VF
Wed Oct 28 08:17:04 2020	INFO	No renamed archive files found for [Earth Final Conflict] EFC.s05e12.Atavus.High.DVDRip.XviD-VF
Wed Oct 28 08:17:05 2020	INFO	Nothing to unpack for [Earth Final Conflict] EFC.s05e12.Atavus.High.DVDRip.XviD-VF
Wed Oct 28 08:17:05 2020	INFO	Cleaning up [Earth Final Conflict] EFC.s05e12.Atavus.High.DVDRip.XviD-VF
Wed Oct 28 08:17:05 2020	INFO	Nothing to cleanup for [Earth Final Conflict] EFC.s05e12.Atavus.High.DVDRip.XviD-VF
Wed Oct 28 08:17:06 2020	INFO	Moving completed files for [Earth Final Conflict] EFC.s05e12.Atavus.High.DVDRip.XviD-VF
Wed Oct 28 08:17:06 2020	INFO	Moving file (null) to \\Drobo5N\Drobo\NZBGet\complete\[Earth Final Conflict] EFC.s05e12.Atavus.High.DVDRip.XviD-VF
Wed Oct 28 08:17:06 2020	INFO	Move for [Earth Final Conflict] EFC.s05e12.Atavus.High.DVDRip.XviD-VF successful
Wed Oct 28 08:17:06 2020	INFO	Unpausing download after post-processing
And then on another file, it is doing the same thing but even weirder, it is partially downloading the file then starts complaining that the directory doesn't exist even though it does, and the first parts were already downloaded and placed there.

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Wed Oct 28 08:45:56 2020	DETAIL	Successfully downloaded EFC_S02_DVDRip\(null) [795/797]
Wed Oct 28 08:45:56 2020	DETAIL	Downloading EFC_S02_DVDRip\Earth.Final.Conflict.S02E03.DVDrip.XviD-SAiNTS.avi [14/797] @ Usenet Server (secure.usenetserver.com)
Wed Oct 28 08:45:56 2020	DETAIL	Downloading EFC_S02_DVDRip\Earth.Final.Conflict.S02E03.DVDrip.XviD-SAiNTS.avi [15/797] @ Usenet Server (secure.usenetserver.com)
Wed Oct 28 08:45:56 2020	DETAIL	Downloading EFC_S02_DVDRip\Earth.Final.Conflict.S02E03.DVDrip.XviD-SAiNTS.avi [16/797] @ Usenet Server (secure.usenetserver.com)
Wed Oct 28 08:45:56 2020	DETAIL	Downloading EFC_S02_DVDRip\Earth.Final.Conflict.S02E03.DVDrip.XviD-SAiNTS.avi [17/797] @ Usenet Server (secure.usenetserver.com)
Wed Oct 28 08:45:56 2020	DETAIL	Downloading EFC_S02_DVDRip\Earth.Final.Conflict.S02E03.DVDrip.XviD-SAiNTS.avi [18/797] @ Usenet Server (secure.usenetserver.com)
Wed Oct 28 08:45:56 2020	DETAIL	Successfully downloaded EFC_S02_DVDRip\(null) [796/797]
Wed Oct 28 08:45:56 2020	DETAIL	Writing articles for EFC_S02_DVDRip\(null)
Wed Oct 28 08:45:56 2020	ERROR	Could not create directory \\Drobo5N\Drobo\NZBGet\intermediate\EFC_S02_DVDRip.#5807: path \\Drobo5N\Drobo\NZBGet\intermediate\EFC_S02_DVDRip.#5807 does not exist and could not be created
And just one more example of a "null" file despite the log clearly showing that NZBGet knew the proper name of the file?

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Wed Oct 28 08:57:47 2020	DETAIL	Downloading Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS\Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS.avi [1/797] @ Usenet Server (secure.usenetserver.com)
Wed Oct 28 08:57:47 2020	DETAIL	Downloading Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS\Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS.avi [2/797] @ Usenet Server (secure.usenetserver.com)
Wed Oct 28 08:57:47 2020	DETAIL	Downloading Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS\Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS.avi [3/797] @ Usenet Server (secure.usenetserver.com)
Wed Oct 28 08:57:47 2020	DETAIL	Downloading Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS\Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS.avi [4/797] @ Usenet Server (secure.usenetserver.com)
Wed Oct 28 08:57:47 2020	DETAIL	Downloading Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS\Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS.avi [5/797] @ Usenet Server (secure.usenetserver.com)
Wed Oct 28 08:57:47 2020	DETAIL	Downloading Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS\Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS.avi [6/797] @ Usenet Server (secure.usenetserver.com)
Wed Oct 28 08:57:47 2020	DETAIL	Downloading Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS\Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS.avi [7/797] @ Usenet Server (secure.usenetserver.com)
Wed Oct 28 08:57:47 2020	DETAIL	Downloading Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS\Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS.avi [8/797] @ Usenet Server (secure.usenetserver.com)
Wed Oct 28 08:57:47 2020	DETAIL	Downloading Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS\Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS.avi [9/797] @ Usenet Server (secure.usenetserver.com)
Wed Oct 28 08:57:47 2020	DETAIL	Downloading Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS\Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS.avi [10/797] @ Usenet Server (secure.usenetserver.com)
A few lines like that, then it suddenly switches and starts calling it null:

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Wed Oct 28 08:57:47 2020	DETAIL	Successfully downloaded Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS\Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS.avi [7/797]
Wed Oct 28 08:57:47 2020	DETAIL	Downloading Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS\(null) [11/797] @ Usenet Server (secure.usenetserver.com)
Wed Oct 28 08:57:47 2020	DETAIL	Successfully downloaded Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS\Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS.avi [8/797]
Wed Oct 28 08:57:47 2020	DETAIL	Downloading Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS\(null) [12/797] @ Usenet Server (secure.usenetserver.com)
Wed Oct 28 08:57:47 2020	DETAIL	Successfully downloaded Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS\Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS.avi [2/797]
Wed Oct 28 08:57:47 2020	DETAIL	Downloading Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS\(null) [13/797] @ Usenet Server (secure.usenetserver.com)
Wed Oct 28 08:57:47 2020	DETAIL	Successfully downloaded Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS\Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS.avi [10/797]
Wed Oct 28 08:57:47 2020	DETAIL	Downloading Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS\(null) [14/797] @ Usenet Server (secure.usenetserver.com)
Wed Oct 28 08:57:47 2020	DETAIL	Successfully downloaded Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS\Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS.avi [1/797]
Wed Oct 28 08:57:47 2020	DETAIL	Downloading Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS\(null) [15/797] @ Usenet Server (secure.usenetserver.com)
And stays that way until complete

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Wed Oct 28 08:58:43 2020	DETAIL	Writing articles for Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS\(null)
Wed Oct 28 08:58:45 2020	INFO	Successfully downloaded Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS\(null)
Wed Oct 28 08:58:45 2020	INFO	Collection Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS completely downloaded
Wed Oct 28 08:58:45 2020	INFO	Queueing Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS for post-processing
Wed Oct 28 08:58:45 2020	INFO	Pausing download before post-processing
Wed Oct 28 08:58:45 2020	INFO	Checking renamed files for Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS
Wed Oct 28 08:58:45 2020	INFO	No renamed files found for Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS
Wed Oct 28 08:58:45 2020	INFO	Checking renamed archive files for Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS
Wed Oct 28 08:58:45 2020	INFO	No renamed archive files found for Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS
Wed Oct 28 08:58:45 2020	INFO	Nothing to unpack for Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS
Wed Oct 28 08:58:46 2020	INFO	Cleaning up Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS
Wed Oct 28 08:58:46 2020	INFO	Nothing to cleanup for Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS
Wed Oct 28 08:58:46 2020	INFO	Moving completed files for Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS
Wed Oct 28 08:58:46 2020	INFO	Moving file (null) to \\Drobo5N\Drobo\NZBGet\complete\Earth.Final.Conflict.S02E05.DVDrip.XviD-SAiNTS

hugbug
Developer & Admin
Posts: 7553
Joined: 09 Sep 2008, 11:58
Location: Germany

Re: Post Processing creating null files?

Post by hugbug » 31 Oct 2020, 17:38

First thing to check is if the nzb-files are OK. maybe null is the correct name, who knows?
Please send me those nzb-files for testing to nzbget@gmail.com.

Is "\\Drobo5N\Drobo" a local path or on the network?

agathorn
Posts: 15
Joined: 08 Jan 2017, 06:15

Re: Post Processing creating null files?

Post by agathorn » 31 Oct 2020, 21:26

Not sure how to verify the NZB files. I just know that renaming the final files works, so they aren't corrupt in that manner. I can send them to you, yeah.

The location is a network share.

To be clear, 99% of the time things work fine and have for years. It was just recently that I started noticing these oddballs.

agathorn
Posts: 15
Joined: 08 Jan 2017, 06:15

Re: Post Processing creating null files?

Post by agathorn » 31 Oct 2020, 21:32

Just sent the files to the address given.

hugbug
Developer & Admin
Posts: 7553
Joined: 09 Sep 2008, 11:58
Location: Germany

Re: Post Processing creating null files?

Post by hugbug » 01 Nov 2020, 12:22

These poster has screwed up the files:

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=ybegin part=1  total=797 size=367175680 line=128 name=(null)
=ypart begin=1  end=460800
As you can see the article content identifies the file as having name "(null)".

A workaround is to set option "FileNaming" in nzbget to "Nzb" or write a post-processing script to rename files.

If you have a way to contact the poster let him know that his upload software misbehaves.

agathorn
Posts: 15
Joined: 08 Jan 2017, 06:15

Re: Post Processing creating null files?

Post by agathorn » 01 Nov 2020, 15:56

Interesting. I wonder why when I look at the NZB's "file contents" on the website I got it from, it shows the files and names properly.

At least that answer the issue though, so thank you.

hugbug
Developer & Admin
Posts: 7553
Joined: 09 Sep 2008, 11:58
Location: Germany

Re: Post Processing creating null files?

Post by hugbug » 01 Nov 2020, 16:35

agathorn wrote:
01 Nov 2020, 15:56
I wonder why when I look at the NZB's "file contents" on the website I got it from, it shows the files and names proper
Either the nzb-file was created by uploader (and he knows the correct file names).

Or the website guessed filenames from article subjects. The website surely has not downloaded the whole content. Guessing filenames from subjects is unreliable though. The proper file names are encoded in the articles as part of yEnc data. Well, they should but bugs may happen.

I guess I could add special processing for name "(null)" as part of option FileNaming=auto behaviour.

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