NZBGet stuck downloading and won't finish last few MB..

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Soaringswine
Posts: 20
Joined: 31 May 2017, 05:10

Re: NZBGet stuck downloading and won't finish last few MB..

Post by Soaringswine » 01 Jun 2017, 20:03

Another crash, but I think a different nzb, same TYPE of nzb though. New log: redacted
Last edited by Soaringswine on 31 Oct 2017, 15:31, edited 1 time in total.

hugbug
Developer & Admin
Posts: 7645
Joined: 09 Sep 2008, 11:58
Location: Germany

Re: NZBGet stuck downloading and won't finish last few MB..

Post by hugbug » 01 Jun 2017, 20:16

Crashed at the same place. Please send me an example nzb.

Soaringswine
Posts: 20
Joined: 31 May 2017, 05:10

Re: NZBGet stuck downloading and won't finish last few MB..

Post by Soaringswine » 01 Jun 2017, 20:21

redacted
Last edited by Soaringswine on 31 Oct 2017, 15:32, edited 1 time in total.

Soaringswine
Posts: 20
Joined: 31 May 2017, 05:10

Re: NZBGet stuck downloading and won't finish last few MB..

Post by Soaringswine » 03 Jun 2017, 18:56

Any clues? I can try resetting nzbget to stock settings and only adding servers if there's a way to do that.

hugbug
Developer & Admin
Posts: 7645
Joined: 09 Sep 2008, 11:58
Location: Germany

Re: NZBGet stuck downloading and won't finish last few MB..

Post by hugbug » 04 Jun 2017, 12:58

In my test on v19.0-testing it worked without crash. I didn't have to text with 18.1 yet.
It would be helpful if you can test the same nzb (which crashes) multiple times to see if the crash occurs on certain kind of nzbs. Also if you can test with 19.0 testing that would be nice too.

Reinstalling of the same version will not help.

Soaringswine
Posts: 20
Joined: 31 May 2017, 05:10

Re: NZBGet stuck downloading and won't finish last few MB..

Post by Soaringswine » 05 Jun 2017, 19:08

v19.0-testing seems to be having less issues, but I'm still getting hangs where the web interface is responsive and the process is still running, but no downloading or processing is happening. If I kill the process in and restart, things seem to resume fine for 6-12 hours and then it happens again. I'll install the v19 debug version and post some logs.
Last edited by Soaringswine on 05 Jun 2017, 19:20, edited 1 time in total.

hugbug
Developer & Admin
Posts: 7645
Joined: 09 Sep 2008, 11:58
Location: Germany

Re: NZBGet stuck downloading and won't finish last few MB..

Post by hugbug » 05 Jun 2017, 19:17

It is indeed better to investigate with v19 as it is soon to be released as stable.

When "no downloading or processing is happening" are there any errors on messages tab?

Soaringswine
Posts: 20
Joined: 31 May 2017, 05:10

Re: NZBGet stuck downloading and won't finish last few MB..

Post by Soaringswine » 05 Jun 2017, 19:21

No errors, but that's without debug logging. I have installed v19 debug version now and will post logs when it happens again.

Thanks for your time and help by the way!!

hugbug
Developer & Admin
Posts: 7645
Joined: 09 Sep 2008, 11:58
Location: Germany

Re: NZBGet stuck downloading and won't finish last few MB..

Post by hugbug » 05 Jun 2017, 19:23

When it stucks can you please make a screenshot?

Soaringswine
Posts: 20
Joined: 31 May 2017, 05:10

Re: NZBGet stuck downloading and won't finish last few MB..

Post by Soaringswine » 05 Jun 2017, 21:14

It fully crashed with the v19 debug version now. Log: redacted

Screenshot attached.
Last edited by Soaringswine on 31 Oct 2017, 15:33, edited 1 time in total.

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