In Need of Serious Help 95% Failure

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thorrrr
Posts: 21
Joined: 24 Nov 2017, 13:24

Re: In Need of Serious Help 95% Failure

Post by thorrrr » 17 Jan 2018, 15:38

hugbug wrote:
16 Jan 2018, 18:18
For first log:
Par-check verified files OK but unrar failed with
Sun Jan 14 2018 09:46:46 INFO Unrar: cyxhYDUsUcWU1CXswNSfWwzUgnWzv.mkv : packed data checksum error in volume jd9hHbDtnPCakAcxxs2aDY5zHa0e.part004.rar
Two possibilities:
- files were uploaded already damaged (this can be verified by downloading the same nzb on another computer).
- hardware issue causing files to be read sometimes correctly, other times with errors - disk, CPU, RAM etc.

For second log:
Quick par-check was OK but full par-check detected many damaged files. That means the files were downloaded without errors but then they were later read from disk they were damaged. That again is a sign of a hardware issue.

If you use software arrays then there is a chance for software issue in that software.
HI

I am trying to eliminate the pool issue but having problems please see https://1drv.ms/i/s!Ao6WCX2miTCJhrc3cJiLgCi8yoSZGQfor errors.

Please tell me what I am doing wrong?

thorrrr
Posts: 21
Joined: 24 Nov 2017, 13:24

Re: In Need of Serious Help 95% Failure

Post by thorrrr » 22 Jan 2018, 14:08

HI

I am really trying to get to the bottom of these errors as they seem varied.
I appreciate your help but could I ask a few further questions, please?
Over the weekend I had an about 50% failure rate:(
But I only had to go into the folder run 7zip and the file was fine only had 1 crc error but that played ok as well.
So why is it if I manually run zip it works but NZBGet is throwing random errors?

Also, i have listed my last 5 Failures in Pastebin.
Please, can you look again to see if there is a common theme of failure?


1. Tad.the.Lost.Explorer.and.the.Secret.of.King.Midas https://pastebin.com/rAJ9be5C
2. UFC.220.Miocic.vs.Ngannou.MainCard https://pastebin.com/cqi6p8bN
3. Bellator.192 https://pastebin.com/RMkmDb66
4. Blade Runner 2049 https://pastebin.com/zzEqUWuZ
5. The Killing of a Sacred Deer 2017 https://pastebin.com/gTbyLbDd

I have tried different drives on the same PC but it has not made any difference.
So i was going to try it on another PC is it possible to export my settings and use on another PC?
I know i will have to change paths.

hugbug
Developer & Admin
Posts: 7529
Joined: 09 Sep 2008, 11:58
Location: Germany

Re: In Need of Serious Help 95% Failure

Post by hugbug » 22 Jan 2018, 14:24

thorrrr wrote:
22 Jan 2018, 14:08
But I only had to go into the folder run 7zip and the file was fine only had 1 crc error but that played ok as well.
"the file was fine" and "only had 1 crc error" - don't you see how these two phrases contradict each other?

To your logs:

1.
Sun Jan 21 2018 10:43:27 ERROR Could not move file H:\ServerFolders\Movies\Tad.the.Lost.Explorer.and.the.Secret.of.King.Midas.2017.1080p.BluRay.x264.DD5.1-FGT\_unpack\6ekP8YE3gpxOiNdTYG7eYp39nHF5kqEw5kep.mkv to H:\ServerFolders\Movies\Tad.the.Lost.Explorer.and.the.Secret.of.King.Midas.2017.1080p.BluRay.x264.DD5.1-FGT\6ekP8YE3gpxOiNdTYG7eYp39nHF5kqEw5kep.mkv: Permission denied
Looks like something is blocking the file (antivirus or media library scanner perhaps)

2.
Sun Jan 21 2018 09:01:01 INFO Unrar: 20180121 0400 - Nova Sport 2 HD - UFC 220_ Miocic vs_ Ngannou.ts : packed data checksum error in volume UFC.220.Miocic.vs.Ngannou.MainCard.RAW.HDTV.x264.FightFan.part027.rar
but
Sun Jan 21 2018 09:03:43 DETAIL Par: All files are correct, repair is not required.
Sun Jan 21 2018 09:03:43 INFO Repair not needed for (UFC.220.Miocic.vs.Ngannou.MainCard.RAW.HDTV.x264.FightFan)\UFC.220.Miocic.vs.Ngannou.MainCard.RAW.HDTV.x264.FightFan
Par-check verified files OK but unrar failed with. See my previous post.

3. Is similar to 1.

4.
Sat Jan 20 2018 17:12:53 WARNING Cancelling download and deleting Blade.Runner.2049.2017.PROPER.720p.BluRay.x264-BLOW due to health 90.5% below critical 90.6%
Files are not available on news server anymore.

5.
Fri Jan 19 2018 03:27:53 ERROR Par: Repair Failed.
Fri Jan 19 2018 03:27:53 ERROR Repair failed for The.Killing.of.a.Sacred.Deer.2017.LIMITED.BluRay.1080p.DTS.5.1.x264-BHDStudio\3261e7ececf685290bc29f764f9dc579964aead2: repair completed but the data files still appear to be damaged. Recovery files created by: Created by par2cmdline version 0.4.
System issue - hardware or drivers.
thorrrr wrote:
22 Jan 2018, 14:08
So i was going to try it on another PC is it possible to export my settings and use on another PC?
https://nzbget.net/backup-and-restore-settings

thorrrr
Posts: 21
Joined: 24 Nov 2017, 13:24

Re: In Need of Serious Help 95% Failure

Post by thorrrr » 22 Jan 2018, 14:45

"the file was fine" and "only had 1 crc error" - don't you see how these two phrases contradict each other?

HI what I meant is out of the 5 files all unzipped and ran no issue. Only 1 had a crc error but that played without issue.

The only ANtivirus i have is Windows 10 Defender but had it switched off for 3 weeks now.
The only other item i have is Malwarebytes Premium

thorrrr
Posts: 21
Joined: 24 Nov 2017, 13:24

Re: In Need of Serious Help 95% Failure

Post by thorrrr » 23 Jan 2018, 16:43

Hi hugbug
I have been working with the Dev on Drivepool and installed a new beta version.
Still not 100% but i downloaded 5 movies today they do not show up as completed but they have downloaded and moved a folder called unpack to my Movies folder and inside the unpack folder is the mkv file!

In relation to the to History folder, i seem to get a missed bag of reports sometimes it says failed sometimes it says nothing. But i can clear that up later when i solve the main issue.
I have a few questions from the Dev from the Drivepool Software.
1. Do you know how/what NZBget is using to unpack the files? (unrar, unzip, etc)
2. What is user account NZBGet running under? If it's a system service, it's running under "SYSTEM" by default.

Not i just installed it as normal i did not config as a service so i guess the answer to Q2 is System!

Dale

TRaSH
Posts: 54
Joined: 23 Mar 2014, 10:11

Re: In Need of Serious Help 95% Failure

Post by TRaSH » 28 Jan 2018, 08:54

for Question 1 which versions you're using depends if you changed it Settings => Unpack
if not then go the path where those files are located and run a cmd and start the unrar to know which version you got.
for Question 2 I think it depends on how you've installed it.
right click on your taskbar and start task manager
in processes look up nzbget and right click on it and choose "go to details"
then you will see which user is running it.

You also say that you're running Malware Bytes,
I would suggest to exclude your Destdir and InterDir.
I noticed when using it it would interfere with my download and also slowing the download/unpack using resources to check every part.

thorrrr
Posts: 21
Joined: 24 Nov 2017, 13:24

Re: In Need of Serious Help 95% Failure

Post by thorrrr » 28 Jan 2018, 15:21


TRaSH
Posts: 54
Joined: 23 Mar 2014, 10:11

Re: In Need of Serious Help 95% Failure

Post by TRaSH » 03 Feb 2018, 15:33

link doesn't work anymore,
was afk for work and out of the country a few days.
also i'm not getting a email on a reply

thorrrr
Posts: 21
Joined: 24 Nov 2017, 13:24

100% Download Successful but Freezing Up

Post by thorrrr » 02 Jun 2018, 14:42

HI

For past couple of weeks 50 to 70% of all downloads freeze up after a 100% download is successful.
I go into folder run Par with no issue and then unzip with no issue??

Looked at logs but shows no errors or none I can see.


See here
https://1drv.ms/u/s!Ao6WCX2miTCJhsIH5XTjTcIvpie5eQ
https://1drv.ms/u/s!Ao6WCX2miTCJhsIGHobumOyOqdGOFA

thorrrr
Posts: 21
Joined: 24 Nov 2017, 13:24

NZBGet Keeps Shutting Down for no reason

Post by thorrrr » 02 Jun 2018, 14:47

HI Guys

NZBGet keeps shutting down for no apparent reason; about 3 times a week.
It is running on an always-on server and for no reason, it shuts down during downloading or not!!!!!!

Is there a log to check for this ?


Dale

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